Mach Recruitment Ltd v Oliveira [2025] EAT 107
Whether a service provision change under TUPE can occur where one temporary work agency takes over work from another, and whether agency workers can constitute an "organised grouping of employees" for the purposes of the SPC provisions.
The claimant was a temporary worker supplied by an outgoing agency to carry out work for an end client. When the end client switched to a new agency, the question was whether the workers transferred under TUPE.
A service provision change under reg.3(1)(b) TUPE requires:
The key issue was whether agency workers could constitute an "organised grouping of employees" for the purposes of condition 2.
The EAT held that agency workers can fall within the SPC provisions. The fact that the workers were employed by an agency rather than directly by the outgoing contractor did not prevent the SPC provisions from applying. What mattered was whether the group of workers was organised principally to carry out the relevant activities for the client — and on the facts, it was.
For businesses switching staffing agencies: If a group of agency workers is principally assigned to carry out activities for a particular client, and that client switches agencies, those workers may transfer under TUPE to the new agency. The new agency would then be obliged to take them on their existing terms and conditions.
For agencies: Agencies should consider whether TUPE applies when they take on a new client contract that was previously serviced by another agency. If it does, they may be obliged to offer employment to the transferring workers on their existing terms.
For end clients: End clients should consider the TUPE implications of switching agencies, particularly where the same group of workers has been carrying out the relevant activities for a significant period.
This decision extends the reach of the SPC provisions to agency workers, which is a significant development. Businesses that regularly switch staffing agencies should review their arrangements in light of this decision and take advice on whether TUPE applies.
This case analysis is provided for general information only and does not constitute legal advice.
Christopher accepts direct access instructions and is happy to discuss your matter in confidence.